The live status page is /cheat-status. Use it before launching after a game update, before opening a ticket, or when a loader says it is out of date. This wiki page only explains how to read that status information.
Definition: Cheat status is the current availability state of a product, showing whether it is live, updating, offline, or waiting on a maintenance check.
Check status before launching after any major game update, if the loader shows an out-of-date message, if your menu or overlay stops appearing, or if support tells users to wait for maintenance.
The status page should be treated as the live source. Blog posts, wiki pages, and older product notes may give useful context, but /cheat-status is the page to trust for the current state.
If a product is marked updating, do not keep trying to force it open. Wait for a status change or an update note. Repeatedly launching during maintenance can waste time and make troubleshooting harder.
If the product is marked online but still does not work for you, send the product name, order email, launcher, Windows version, exact error text, and a screenshot. Also mention that you already checked the status page.
No. The live status page is /cheat-status. This page only explains how to read it.
Updating means the product is being checked, patched, or maintained. Wait until the status changes before launching.
Use /updates for maintenance messages and changelog context.
Usually no. If the product is offline or updating, wait for the status page to change unless support asks users to contact them.